A direct pre-order engine for a small food business that keeps customer orders, payments, and counter alerts out of third-party marketplaces.
Orders were handled through fragmented manual messages during busy service windows. Third-party delivery and ordering channels created avoidable commission leakage. Menu updates, preorder cutoffs, and staff alerts needed to be fast enough for daily operations.
Built a lightweight storefront with schedule-aware ordering and direct customer handoff. Added instant VietQR payment guidance and operational alerts for the counter team. Optimised product content and images so the shop could run direct campaigns without a heavy CMS.
